Accessibility
At the Township of Edwardsburgh Cardinal, we're committed to removing barriers and providing accessible services and programs for all members of our community.
We're looking for your comments, suggestions and feedback about the accessibility of our programs and services. If you have a concern, we would appreciate any solutions that you might find helpful.
Multi-Year Accessibility Plan
The Multi-Year Accessibility Plan identifies barriers to accessibility and outlines a plan to remove any existing barriers. Review our annual accessibility plan status report to find out our progress:
- 2019-2020 Accessibility Plan Status Report
- 2021 Accessibility Plan Status Report
- 2022 Accessibility Plan Status Report
- 2023 Accessibility Plan Status Report
Policies
The following accessibility policies outlines the ways in which we are working to address accessibility needs in our community:
- Accessible Customer Service Policy
- Accessible Customer Service Best Practices and Procedures
- Integrated Accessibility Standards Regulations Policy
- 2022 Municipal Election Accessibility Plan
- 2022 Post Municipal Election Accessibility Report
Accessibility training
We offer all staff accessibility training to ensure that staff understand our accessibility policies and plans. During the training, staff learn how to provide excellent customer service to everyone in the community, regardless of their accessibility needs.
Compliance Reporting
Municipalities (designated public sector organization) identified in Schedule 1 of Ontario Regulation 191/11 must file an accessibility compliance report every two years. The next reporting deadline is December 31, 2023.